Reference

How sirkuit4d Handles Your Personal Data

Your account data — from your registration details to your DANA, OVO, and GoPay wallet links — is handled with strict access controls and stored only for as long as necessary to run your account.

Data collected only for account operationDANA, OVO, GoPay wallet data protectedAccount deletion requests acceptedNo data sold to third partiesContact our team to update your records
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sirkuit4d How sirkuit4d Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what data we hold, request a correction, or ask us to delete your account records, our support team handles privacy requests directly. We aim to respond to all data-related queries within a reasonable timeframe. Players in Bandung and across Indonesia can reach us through the channels below — no need to open a support ticket for general account questions, as live chat connects you faster.

Live Chat Open live chat from any page inside your sirkuit4d account. For privacy requests, type 'data request' at the start of your message so our team routes it to the right person immediately.
Email Support Send your privacy request — including your registered email address and account username — to our support email. We confirm receipt and give you a response timeline in the same thread.
Account Settings Some data updates — like changing your registered mobile number or updating your linked GoPay wallet — can be done directly inside account settings without contacting support at all.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, and Account Security Practices

Beyond collecting only what we need, sirkuit4d applies several layers of protection to keep your account data from being accessed by anyone who should not have it. Here is how each layer works in practice — from the moment you log in to the moment a withdrawal lands in your OVO or DANA wallet.

Encrypted data storage

All personal data stored on our servers uses encryption at rest. This means that even if server infrastructure were ever accessed without authorisation, your readable account details remain protected behind the encryption layer.

Secure session handling

Each login session generates a unique token that expires after a period of inactivity. If you leave your account open on a shared device in Surabaya and step away, the session closes automatically — no one can pick up where…

Payment verification step

Before any withdrawal is processed to your DANA, OVO, or GoPay wallet, our system cross-checks the wallet number against the one registered to your account. Mismatches are flagged and held until you confirm your identity through our support team.

Cookie usage and control

We use cookies to keep you logged in between pages and to remember your account preferences. We do not use cookies to track your activity outside sirkuit4d for advertising.

Data retention policy

Active account data is kept for as long as your account is open. When you request account closure, we delete personal data that is no longer needed while retaining only the minimum transaction records required by applicable regulations in eligible…

Third-party data agreements

Payment processors handling your GoPay or OVO transactions are under contractual agreements that prohibit them from using your data for any purpose beyond processing the specific transaction. We review these agreements periodically and update them when processing partners change.

Frequently Asked Questions About Your Privacy Rights

Here are the privacy and data questions our account holders ask most often. If your question is not covered here, reach out through live chat and ask for the privacy team specifically.

We collect your name, email address, mobile number, and the e-wallet identifiers you add — such as your DANA or OVO account number. We also log device and session data automatically when you log in, including your IP address and browser type, to keep your account secure.

Your DANA or GoPay wallet number is shared only with the payment processor handling your specific transaction. That processor is bound by a data agreement that forbids using your number for any purpose beyond completing the transfer. We do not share it with advertisers or unrelated third parties.

Contact our support team through live chat or email, include your registered email address and account username, and ask for a data summary. We will compile what we hold and send it to your registered email address within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email. We will remove personal data that is no longer needed to operate your account. A minimum set of transaction records may be kept where required by applicable regulations in eligible regions, but your registration details and wallet links will be deleted.

We use cookies to maintain your login session between pages and to remember your account display preferences. We do not use cookies to track your browsing activity outside of sirkuit4d for advertising purposes. You can clear cookies from your browser settings without losing your account data.

When your account is closed, we begin a deletion process for personal data that we no longer need. Minimum transaction records required under applicable regulations in eligible regions are kept for the required period, then also deleted. We will confirm completion when the process is done.

We use encrypted data storage, session tokens that expire after inactivity, and payment verification that cross-checks your registered wallet number before any withdrawal is processed. If a login session looks unusual compared to your normal access pattern, we may ask you to re-verify before the session continues.

Some updates — including changing your linked OVO wallet number — can be done directly in account settings. Changes to your registered email address require identity verification through our support team to protect your account from unauthorised updates.

No. We do not sell, lease, or trade your personal data to any third party for commercial purposes. Data shared with payment processors like those handling DANA or GoPay transactions is used only to complete those specific transactions and is governed by data agreements we maintain with each provider.

Contact us immediately through live chat and type 'security concern' at the start of your message. Our team will review recent session logs on your account, help you reset your access credentials, and investigate any suspicious activity. Acting quickly limits any potential exposure to your account and linked wallets.

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